Features
Everything your field service business needs to run smoothly — all in one platform.
Job & Work Order Management
Create and track jobs from first call to completion.
- Capture customer details, job type, priority, and notes in one record
- Manage open, scheduled, in-progress, and completed jobs from a single view
- Full job history per customer and location
- Attach photos, equipment records, and service notes
Provide timely service to your clients with all your jobs in one place
Technician Dispatch & Scheduling
Assign jobs to technicians based on availability, skill, and location.
- Dispatchers see the full day's schedule across the team
- Technicians get job details pushed to their mobile devices
- No phone calls to confirm assignments or get addresses
- Reassign and reschedule with same-day changes handled in real time
Dispatch board — the whole day at a glance.
Estimates & Invoicing
Generate estimates in the field and convert them to jobs with one action.
- Build estimates on site and send them in minutes
- Convert an approved estimate to a job instantly
- Invoice on job completion and track payment status
- A complete financial record tied to each customer and job
Estimates — quote, approve, and convert to a job.
Customer Communication
Keep customers informed automatically, without manual outreach.
- Appointment confirmations and technician arrival windows
- Job completion summaries and automated follow-ups
- A self-service booking portal for new requests
- Fewer inbound "where's my tech?" calls to your office
Customer booking portal — self-service scheduling.
Recurring Service Contracts
Set up maintenance agreements and recurring visits that run themselves.
- Automatically generate work orders on schedule
- Track contract status, renewal dates, and service history
- Per-customer and per-equipment maintenance records
- Never miss a scheduled maintenance call again
Track recurring contracts and automate dispatch and invoicing
Mobile Field Access
Built for the job site, not the office desk.
- View job details, update status, and add notes from any device
- Capture photos and signatures on site
- Communicate with the office without phone calls
- No app install required — works in the browser
Integrations
SERVICEsimple connects with the tools you already use.